BPF is a process that determines the short and long term financial goals of an organization and represents the Annual Planning Cycle. It is a critical tool for informing and executing business strategy. CFM is a process assisting an organization to monitor and analyse its cash flows easily and quickly.

In the new business era, large volume of business information is created by every organizational operation. The effective collecting, handling, analysing & communicating of this unstructured, raw data unveils the way to the strategic management’s “holy grail”, the desirable competitive advantage. 

Today huge amounts of data concerning customers are broadly available. Good use of this data can provide beneficial insights and ensure competitive advantage. Customer transactions generate great volumes of information that are recorded and include multiple attributes and facts about them.

Considering the appliance of a process-centric approach on a business’s operation model to be essential for the achievement of the operational excellence objective, ICAP supports its clients to understand, document, analyze and monitor their processes.