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Loyalty and Customer Engagement

 

 

Business Need

More and more companies set as Strategic imperative to build and sustain Loyalty Bonds between their Brand and Customers. They have realized that todays’ Loyalty Database will constitute the Data management platform of Tomorrow in order to maximize Customer Life Time Value!

Our Vision

Build Leading Edge Loyalty and Customer Engagement Strategies (B2B & B2C) which drives our Clients Brand to grow and sustain meaningful and strong Bonds with their customers.

Our Strategy           

ΙCAP Management Consultants offer Holistic Loyalty & Customer Engagement Expertise, Services & Technology Solutions. 

What we Achieve

Enrich customer experience and Build Loyal and Strong Bonds between Brands and Customers driving sales and achieving business objectives. 

Indicative Success Stories 

ICAP Management Consultants Awards

Silver Award (“Special Applications for Companies by Business Sector") at Bite Awards 2017, for the application “Check in Class” at Piraeus Bank. This distinction is in fact an acknowledgment of the technological innovation, inventiveness and operational results.

Gold Award at Sales Excellence Awards 2015, in the category of Innovative Product / Service, for the application yellowday at Piraeus Bank.

About us

ICAP Group – with 1.300 employees – is the largest Business Information and Management Consulting Group in Greece, with a strong presence in Southeastern Europe.

At ICAP Consultants, our vision is to become the recognized regional leader in Business Consulting enabled by Technology and Business Analytics. Our strategy relies on uniquely combining a superior industry-focused business consultative approach, consumer & business data, analytics and data integration technology solutions. Our unique and innovative solutions differentiate our customers and provide them a competitive advantage.

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