Business Process Outsourcing

Published in Operational Excellence

ICAP supports its clients to deploy Business Process Outsourcing practices by securing the spread of knowledge among a process’s stakeholders and defining policies, roles and responsibilities upon it.

A direct result of BPO is that businesses becomes able to contract operations and responsibilities linked to a specific process to a third-party, retaining the level of monitoring suggested by the business’s quality management standards. Cost-efficiency, speed and flexibility are some of the benefits that businesses enjoy by adopting such practices. In cooperation with ICAP Employment Solutions we do provide a wide range of services. From Employee outsourcing to full Business Process Outsourcing.

About us

ICAP Group – with 1.300 employees – is the largest Business Information and Management Consulting Group in Greece, with a strong presence in Southeastern Europe.

At ICAP Consultants, our vision is to become the recognized regional leader in Business Consulting enabled by Technology and Business Analytics. Our strategy relies on uniquely combining a superior industry-focused business consultative approach, consumer & business data, analytics and data integration technology solutions. Our unique and innovative solutions differentiate our customers and provide them a competitive advantage.

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